SHIPPING POLICY

At Bubbello, we are committed to providing a smooth, reliable, and hassle-free shipping experience.

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PROCESSING TIME

Orders are processed within 1–3 business days. Please note that processing time is separate from shipping time.

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SHIPPING TIME

Estimated delivery time is 2–7 business days from the date your order has been shipped. Delivery times may vary depending on product availability, destination, and demand.

Shipping costs are clearly displayed at checkout before your purchase is completed.

We are not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control.

It is the customer's responsibility to provide a complete and accurate shipping address. Additional fees may apply if incorrect shipping information is provided.

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RETURNS & RIGHT OF WITHDRAWAL

You have the right to cancel your purchase within 14 days of receiving your order, in accordance with applicable consumer protection laws.

To initiate a return, please contact us by email.

Products must be returned unused, in their original condition, and in their original packaging.

Unless otherwise stated, the customer is responsible for return shipping costs.

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REFUNDS

Once we have received and approved your returned item(s), your refund will be issued using the same payment method used for the original purchase.

Refunds are typically processed within 7 business days.

Original shipping charges are non-refundable unless the return is due to our error or a defective product.

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DEFECTIVE OR DAMAGED PRODUCTS

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible.

We comply with applicable consumer protection laws regarding defective products.

If your claim is approved, we will cover any return shipping costs and offer a replacement, repair, or refund where applicable.

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EXCHANGES

If you would like to exchange an item, we recommend returning the original product and placing a new order.

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ORDER CANCELLATIONS

Orders may be modified or cancelled within 60 minutes of being placed.

Please contact us by email and include your order number as soon as possible.

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UNCLAIMED PARCELS

If a parcel is not collected and is returned to us, we reserve the right to charge an administrative fee to cover the cost of return shipping and handling.